Privacy Policy and Personal Data Protection Statement
Smion, located at Martićeva 72, 10000 Zagreb, Croatia, values the privacy of its users and pays special attention to protecting your personal data. Through this Statement, we aim to transparently share how and why we collect your data, in accordance with the European General Data Protection Regulation 2016/679/EU (GDPR) and the Implementation Act of the General Data Protection Regulation NN 42/2018. Through the data protection statement, Smion transparently and publicly discloses the methods of processing personal data, conducted exclusively according to the principles of the Regulation.
Your data, Our responsibility
Smion dedicates special attention to protecting your privacy. By using this website and/or our services, we consider you to agree with this statement and consent to the processing of your personal data as described in this Privacy Policy.
How and why we collect data
Here’s how and why we collect your information:
- General website visit data:
When you visit www.smion.com, we automatically collect data about your device, including IP address, time zone, operating system type, and cookie information This data helps us to:
- Reduce the risk of fraud and ensure the security of our website.
- Better understand how our visitors use the website, which helps us improve it.
- Resolve any technical difficulties for a better user experience.
- Analyze visits and interactions to personalize content and offer events that may interest you.
- b) When you intentionally share personal data
We collect your personal data when you provide it to us, including but not limited to the following situations:
- Downloading free materials or similar content from our website.
- Contacting us via contact form, direct email, or phone.
- Requesting a quote for our services.
- Joining our social media pages such as Facebook page and group.
- Subscribing to our newsletter.
- Registering for one of our events.
- Communicating with Smion employees.
We use this data exclusively for the purposes for which it was collected, such as responding to your inquiries, sending notifications about our services or events in which you have expressed interest, and providing a better user experience.
Protecting Your Privacy
We do not disclose, sell, transfer, or in any way share your personal information or other information you provide to us on our website, via email, or phone, with anyone – unless ordered by a court to provide the information, as we are legally obligated to do so in that case. However, in some cases, it may be necessary to share certain data with our trusted partners and event co-organizers. This sharing of information occurs only in the following contexts:
External partners: We may share your information with external suppliers who need to know that information to enable us to provide the service. This group includes notification service providers (HubSpot), analytics (Google Analytics), and similar. All external partners are required to adhere to this Privacy Statement and comply with GDPR regulations.
Event co-organizers: When we organize events in partnership with other organizations, we may share data about registered participants with those co-organizers. These co-organizers are transparently listed in the event description and registration form, allowing you to know exactly with whom we share your information. Sharing information with event co-organizers is solely for the purpose of organizing and implementing the event, and all partners are obligated to respect privacy and data protection rules in accordance with GDPR.
Use of Cookies
To provide the necessary functionality to users of our website, Smion uses cookies and/or other common techniques (hereinafter: cookies) that collect certain user data (e.g., IP address from which the website is accessed, connection time, etc.).
Our websites use technical cookies (mandatory cookies, which cannot be disabled) necessary for the operation of the website, functional cookies (which can be disabled) that allow the website enhanced functionality and personalization, and marketing cookies (which can be disabled) that enable tracking of visits and traffic sources so that we can measure and improve the effectiveness of our website.
In addition to these standard cookies, we use Google Analytics, Google AdWords, and Google Tag Manager cookies that track your behavior on the site. These cookies store information about how visitors use the website, including the number of pages viewed, where visitors come from, and the number of visits, all to simplify the use of our websites and ensure the best experience for you. More information about them can be found at http://www.google.com/analytics/learn/privacy.html.
You can delete web cookies through your browser settings, and instructions on how to remove them can be found using the ‘Help’ function in your browser or on the browser manufacturer’s website.
Additional information about what web cookies are, what they are used for, and how to remove them from the most common browsers can be found at http://www.aboutcookies.org.uk/.
Your rights regarding personal data processing
As a user, you have the following rights at any time:
- the right to access and review data,
- the right to information about the purpose and method of processing personal data,
- the right to data portability,
- the right to withdraw consent,
- the right to object,
- the right to rectification and change of personal data in case the data is incomplete or inaccurate,
- the right to deletion in cases such as the cessation of the purpose of processing, withdrawal of consent, or objection.
If you wish to exercise any of the above rights, please contact the Data Protection Officer via email.
Retention period of Personal data
We process your personal data until the purpose of processing personal data is achieved. After completing the purpose for which they were collected, we no longer use your personal data and they remain in our storage system until we are legally obligated to retain archival material, after which they are deleted.
Your Consent
By using this website, you agree to this privacy policy and statement on the protection of personal data.
Changes to our Privacy policy
In the event of changes to our privacy policy, we will notify you on this page and update the date of the privacy policy change below as follows.
Our contact information:
Smion, Martićeva 72, 10000 Zagreb, phone: +385 99 241 5718, email: info(at)smion.com
Data Protection Officer: phone: +385 99 241 5718, email: info(at)smion.com
This privacy policy was last amended on April 3, 2024.